Lifecycle Services

True Business Efficiency

Your investment in the hardware that supports your business is only the beginning of the IT lifecycle. But managing how all of it gets set up, distributed, maintained, upgraded and remarketed for the next lifecycle is a lot to juggle.

Panacea’s hardware lifecycle services help you spend more time driving business growth while we handle everything else — from planning and deployment to overall IT asset management and ongoing support.

No matter your position in the technology lifecycle, we offer the services and solutions that enable your business to make better decisions — saving you time, money and headaches.

Hardware Maintenance

IT Disposal

Procurement

Refurbished Hardware

Our Hardware Maintenance service provides a single source for multi-vendor IT support across the entire technology stack.

Reduce risk, cost and complexity when your customers’ IT assets reach end-of-life with our comprehensive suite of IT Asset Disposition (ITAD) solutions

Panacea offers a team of the most experienced and well-connected purchasers in the industry. Supply chain and IT channel relationships ensures efficient stock management regardless of technology or location.

Maximising return on investment due to budget constraint or replacing an old unit in an existing stack. Refurbished Hardware is a good alternative to reduce cost. 

Hardware Maintenance

We deliver maintenance services for both in-life vendor supported systems and systems that are now end-of-life (EOL) and unsupported by the vendor. This ensures users can continue to operate their infrastructure for an extended period without being controlled by vendors’ refresh cycles and provides the opportunity to gain additional ROI on existing investments.

Our dedicated technical teams are available on demand 24/7/365 to help you get back up and running.

  • UK, Ireland and mainland Europe coverage

  • Nationwide network of accredited field-based technicians available 24x7x365

  • Multi-vendor and multi-technology via a single support team

  • Hardware support for all IT infrastructure at a customer location

  • Wide range of SLAs available to customers including fix and guaranteed response contracts

  • Replacement equipment is pre-staged at geographically dispersed forward spares locations to ensure SLAs can be achieved

IT Disposal

Reduce risk, cost and complexity when your customers’ IT assets reach end-of-life with our comprehensive suite of IT Asset Disposition (ITAD) solutions; ensuring compliance with environmental and data security regulations and enabling recovery of value from retired assets.

Our range of services help simplify and strengthen your ITAD program:

  • e-Waste Recycling – our preference is for re-use whenever possible but when assets truly reach end-of-life we follow meticulously detailed and proven data destruction and e-waste disposition processes that meet the highest environmental and legislative standards

  • Enterprise ITAD – data destruction, e-waste recycling, and expanded services informed by industry expertise and driven by purpose-built control systems and a commitment to excellence

Procurement

We have extensive purchasing power with global vendors and distributors so that your expectations are always met. With our world class team of procurement experts, we deliver on our promises first time, every time. Our service is personal through a dedicated Account manager who understands your requirements and will ensure you receive premium service at all times.

It doesn’t matter if it is the latest technology or legacy parts, our extensive purchasing network has you covered. 

Refurbished Hardware

We Work with all the leading brands in refurbished Desktops, Laptops, servers, storage and networking.

Whether assisting in hardware standardisation and maintaining compatibility, or reducing (TCO) Total Cost of Ownership refurbished hardware can save huge amounts of an IT budget.

Panacea provides fully warranted reliable hardware from the leading Brands such as Cisco, DELL, HP, HPE, Lenovo and more.